Customer service and Online marketing assistant
Budget: $15 – $25 USD
We are looking for a customer-oriented representative to act as a liaison, provide information and resolve any emerging problems that our clients may face with accuracy and efficiency.
the target is to ensure excellent service standards and maintain high customer satisfaction.
Responsibilities include;
1. Effectively manage large amounts of incoming calls
2. Identify and assess customers needs to achieve satisfaction
3. Build sustainable relationships of trust through open and interactive communication
4.Follow communication procedures, guidelines and policies.
5. Keep records of customers interactions, process customer accounts and file documents.
the target is to ensure excellent service standards and maintain high customer satisfaction.
Responsibilities include;
1. Effectively manage large amounts of incoming calls
2. Identify and assess customers needs to achieve satisfaction
3. Build sustainable relationships of trust through open and interactive communication
4.Follow communication procedures, guidelines and policies.
5. Keep records of customers interactions, process customer accounts and file documents.