Customer Support Team Leader

Job ID: 39320607

Budget: $50,000 – $100,000 AUD

Team Leader – Attractive Salary | Supportive Team | Near Melbourne
Full-Time | Permanent | Free Parking | Team Lunches
Recruiter: TeschConnect

Are you a natural leader with a passion for people and performance? TeschConnect is on the lookout for a Team Leader gun to guide a high-performing team to new heights! If you're driven, personable, and ready to lead with impact — this could be your next big move.

What’s in it for you?

Attractive salary package – your experience and leadership deserve to be rewarded.

Supportive, close-knit team – collaboration and encouragement come standard.

Sublime workplace culture – where authenticity, fun, and growth are the norm.

Team lunches – because connection is key.

Free parking on-site – no more morning parking dramas.

Permanent, full-time role – with stability and room to grow.


About the role:
You'll be leading a small team of professionals in a fast-paced contact centre environment. Your leadership will drive performance, foster development, and keep the vibe high.

Key responsibilities include:

Leading, coaching, and mentoring a small team to exceed KPIs

Driving team performance in a supportive and motivating way

Managing day-to-day operations and team scheduling

Monitoring individual and team metrics to ensure high standards

Creating a culture of accountability, positivity, and continuous improvement

Reporting on performance and working closely with senior leadership


We’d love to see:

Previous leadership experience in a contact centre or customer-facing environment

Background in Finance, Telco, Energy, or Insurance – a big plus!

A people-first mindset with strong communication and coaching skills

Results-driven approach with a passion for developing others

A personality that brings energy, resilience, and a great sense of humour


If you’re a born leader who thrives in dynamic environments and knows how to get the best out of a team, we want to hear from you.

Apply now and take your leadership career to the next level with TeschConnect!