Boost GMB Calls & Leads

I need an experienced Google Business Profile (GMB) specialist who can turn profile visits into phone calls for my IT-service company. Keyword rankings and lead volume matter to me, but the immediate priority is to raise the number of calls that come straight from the listing.

To get there, please focus on:
• Optimizing the business description so it is keyword-rich yet client-friendly
• Adding clear call-to-action buttons that invite prospects to ring us instantly
• Growing and managing genuine customer reviews to build trust and visibility

I serve a local audience looking for reliable IT support, so every tweak must speak directly to that market. Show me examples of GMB pages you have taken from quiet to call-heavy, explain the tools or tactics you rely on (GBP Insights, Local Falcon, BrightLocal, etc.), and outline how you will measure success—impressions versus calls, call tracking, or any other metric you prefer.

Deliver a concise plan, execute the agreed optimizations, and provide before-and-after analytics so I can see the lift clearly.