CRM WhatsApp Messaging Integration
Budget: ₹600 – ₹1,500 INR
I want my existing CRM to send outbound WhatsApp messages directly through the official WhatsApp Business API (or Cloud API if it speeds up approval). The scope is limited to sending messages only—no need to handle incoming traffic or automated replies at this stage, but the solution should be clean enough that those pieces could be added later without a full rewrite.
The job is complete when:
• A secure connection between the CRM and WhatsApp is live and approved by Meta.
• From any contact record I can trigger a WhatsApp text message and see confirmation that it was delivered (message ID, status).
• All credentials, webhooks, or token-refresh logic are documented so my in-house team can maintain them.
• A short setup guide and the relevant source code are handed over.
The CRM already exposes REST hooks, so language and framework are flexible—PHP, Node.js, or Python are all fine as long as the final endpoints are well commented and easy to drop into our codebase.
The job is complete when:
• A secure connection between the CRM and WhatsApp is live and approved by Meta.
• From any contact record I can trigger a WhatsApp text message and see confirmation that it was delivered (message ID, status).
• All credentials, webhooks, or token-refresh logic are documented so my in-house team can maintain them.
• A short setup guide and the relevant source code are handed over.
The CRM already exposes REST hooks, so language and framework are flexible—PHP, Node.js, or Python are all fine as long as the final endpoints are well commented and easy to drop into our codebase.