Klaviyo Flow Audit & Optimisation

I have a complete set of personalised email flows in Klaviyo ready to launch, but I want an expert eye on them before they go live. Your main mission is to audit what’s already built, tighten the automation logic, and weave SMS touch-points into the mix so we keep customers coming back long after their first purchase.

My top priority is improving customer retention, so I’m particularly interested in sharpening the post-purchase follow-up flow. Alongside that, I’d like your advice on where additional tweaks—or brand-new flows—could lift overall performance.

Here’s how I see the engagement:

• You review the current Klaviyo account, focusing on email automation and text message integration.
• You deliver clear, actionable recommendations (and, where quick wins exist, implement them).
• We track key retention metrics to confirm the improvements are working.

Please share real-world examples of Klaviyo accounts you’ve optimised, the results you achieved, and what you’d charge for a focused advisory project like this. eCommerce and Shopify experience are must-haves. If the collaboration clicks, there may be ongoing optimisation work, but for now this is a one-off advisory role.