Integrate Joomla 6 Ecommerce With Odoo via API to use CRM, Helpdesk and accounting Software
Budget: $250 – $750 USD
-- Project Overview --
The objective of this project is to integrate an existing Joomla 6 e-commerce website using HikaShop and HikaAuction with Odoo to centralize customer management, support, and accounting processes.
The Joomla website will remain the public-facing platform where users register, browse auctions, and complete transactions, while Odoo will serve as the central back-office system.
This project covers Phase 1, focusing on:
CRM
Helpdesk
Accounting
Customer synchronization
The integration must be designed to support future expansion without requiring major architectural changes.
-- Current Environment --
Frontend
Joomla 6
HikaShop
HikaAuction
Custom forms
User registration
Customer dashboard
Backend
Latest stable version of Odoo
Odoo CRM
Odoo Helpdesk
Odoo Accounting
3. Business Goals
Centralize all customer information in Odoo.
Eliminate duplicate data entry.
Synchronize customers automatically.
Manage leads through Odoo CRM.
Handle customer support through Odoo Helpdesk.
Generate invoices and manage accounting through Odoo.
Build a scalable integration framework for future modules.
-- Business Goals --
Centralize all customer information in Odoo.
Eliminate duplicate data entry.
Synchronize customers automatically.
Manage leads through Odoo CRM.
Handle customer support through Odoo Helpdesk.
Generate invoices and manage accounting through Odoo.
Build a scalable integration framework for future modules.
-- Technical Requirements --
The integration should be developed as a custom Joomla extension or service layer.
Requirements:
Use Odoo's official API.
Follow Joomla 6 coding standards.
Modular architecture.
Well-documented code.
Support future Odoo modules without redesign.
6. Customer Synchronization
Trigger Events
Synchronize customer data when a user:
Registers
Updates their profile
Places an order
Lists a vehicle for auction
Places a bid
Wins an auction
Data to Synchronize
Joomla → Odoo
Joomla User ID
First Name
Last Name
Company Name
Email Address
Phone Number
Mobile Number
VAT Number
Address
City
Postal Code
Country
Registration Date
Customer Type (Buyer, Seller, Dealer)
Language Preference
-- CRM Integration --
Automatic Lead Creation
Create CRM leads from:
Contact form submissions
Dealer registrations
Seller registrations
Vehicle valuation requests
Auction submissions
Partnership requests
Advertising enquiries
Helpdesk Integration
When a customer submits a support request from Joomla, automatically create an Odoo Helpdesk ticket.
Ticket Fields
Subject
Customer
Email
Phone
Description
Priority
Category
Joomla User ID
Attachment(s), if any
Date Created
The objective of this project is to integrate an existing Joomla 6 e-commerce website using HikaShop and HikaAuction with Odoo to centralize customer management, support, and accounting processes.
The Joomla website will remain the public-facing platform where users register, browse auctions, and complete transactions, while Odoo will serve as the central back-office system.
This project covers Phase 1, focusing on:
CRM
Helpdesk
Accounting
Customer synchronization
The integration must be designed to support future expansion without requiring major architectural changes.
-- Current Environment --
Frontend
Joomla 6
HikaShop
HikaAuction
Custom forms
User registration
Customer dashboard
Backend
Latest stable version of Odoo
Odoo CRM
Odoo Helpdesk
Odoo Accounting
3. Business Goals
Centralize all customer information in Odoo.
Eliminate duplicate data entry.
Synchronize customers automatically.
Manage leads through Odoo CRM.
Handle customer support through Odoo Helpdesk.
Generate invoices and manage accounting through Odoo.
Build a scalable integration framework for future modules.
-- Business Goals --
Centralize all customer information in Odoo.
Eliminate duplicate data entry.
Synchronize customers automatically.
Manage leads through Odoo CRM.
Handle customer support through Odoo Helpdesk.
Generate invoices and manage accounting through Odoo.
Build a scalable integration framework for future modules.
-- Technical Requirements --
The integration should be developed as a custom Joomla extension or service layer.
Requirements:
Use Odoo's official API.
Follow Joomla 6 coding standards.
Modular architecture.
Well-documented code.
Support future Odoo modules without redesign.
6. Customer Synchronization
Trigger Events
Synchronize customer data when a user:
Registers
Updates their profile
Places an order
Lists a vehicle for auction
Places a bid
Wins an auction
Data to Synchronize
Joomla → Odoo
Joomla User ID
First Name
Last Name
Company Name
Email Address
Phone Number
Mobile Number
VAT Number
Address
City
Postal Code
Country
Registration Date
Customer Type (Buyer, Seller, Dealer)
Language Preference
-- CRM Integration --
Automatic Lead Creation
Create CRM leads from:
Contact form submissions
Dealer registrations
Seller registrations
Vehicle valuation requests
Auction submissions
Partnership requests
Advertising enquiries
Helpdesk Integration
When a customer submits a support request from Joomla, automatically create an Odoo Helpdesk ticket.
Ticket Fields
Subject
Customer
Phone
Description
Priority
Category
Joomla User ID
Attachment(s), if any
Date Created