AI Response-Generating and Investigative Tool

I need an innovative AI tool created, specialized in generating automatic context-based email responses and conducting desk investigations. The AI tool should:

- Be designed to understand a wide variety of email requests and responses
- Construct advanced contextual responses without being manually fed each time
- Have the capability to conduct certain level of desk investigation

Freelancers interested should have extensive experience with AI programming, specifically with context-based response algorithms and bot learning mechanism for automatic email responses. Knowledge in AI training models that facilitate desk investigation would be a plus. A strong understanding of email protocols and security is highly desired. Professionals with prior projects related to AI and email response systems will be given preference. Be prepared to show your related experience.

A tool that offers these advanced features will revolutionize our customer service experience, save us resources and offer a 24/7 responsive system. I look forward to working with a dedicated professional to achieve this goal.