AI Chatbot for Japanese Live Music Venues: Info and Availability Inquiry System -- 2

▪️Project Overview

We are looking to develop a cloud-based chat service for live music venues in Japan. Venue managers will be able to create their own accounts and utilize the system. The platform will leverage NLP technology, such as ChatGPT, to improve operational efficiency for live music venue management.

The primary goal of this system is to reduce the daily burden of responding to customer inquiries.


▪️Important Note:

Since this system will be used in live music venues in Japan, all functionality must be implemented in Japanese. The chatbot must support Japanese input and provide natural responses in Japanese.


▪️User Features

1. Account Creation and Management

・Venue managers can create and manage their accounts and log in to the system.

2. Data Input for AI

・Managers can register and update their basic venue information (address, contact details, operating hours, etc.).

・Frequently Asked Questions (FAQ) can also be registered and edited.

3. Schedule Upload

・The system will integrate with Google Calendar, allowing the AI to read and understand real-time availability.

・A simple "Link Google Calendar" button will be provided.

・OAuth flow will be automated in the background, requiring users to only authenticate via Google’s login screen.

4. Log Review

A management interface will allow managers to review conversations between customers and the AI.
If human support is needed, the system will notify the manager for further action.

▪️Chat Features

1. AI Chatbot Learning and Integration

・The AI will learn from the uploaded venue information and schedules to accurately respond to inquiries.

・It will utilize NLP to understand customer queries and provide personalized responses based on the question.

・Example questions the chatbot should handle:

"Is the venue available on [specific date]?"
"What dates are available for rent in December?"
"How much is the rental fee?"
"Can I visit the venue for an inspection?"
"Do you have a floor plan for the venue?"
"Is it possible to make a tentative reservation?"
"How far in advance can I check available dates?"

The chatbot should only answer questions related to live music venues. For unrelated inquiries, it should respond with a predefined message, such as: "I’m sorry, I can only answer questions related to live music venues."

2. Chatbot Integration into the Official Website

・Make the chatbot accessible via the venue's official website by embedding a JavaScript snippet.

・For security purposes, implement domain restrictions and include the use of an API key embedded in the code.


▪️Server and Hosting Requirements

We plan to use AWS Lightsail for the server.