Japanese Fluent Phone Support Specialist

I'm seeking a Japanese-speaking freelancer who can provide phone service support to my existing customers. Your main task will be to offer assistance, resolve issues and answer any queries they may have.

Key responsibilities:
- Handle customer concerns effectively over the phone
- Maintain a high level of professionalism
- Ensure customer satisfaction and provide professional customer support

I am specifically looking for someone experienced in customer service, and excellent communication skills in Japanese are essential. A basic understanding of English would also be beneficial, but not strictly necessary. Reflecting my brand's values while focusing on customer satisfaction is key.