Japanese to English translator
Budget: $30 – $250 USD
Customer Service Executive - Japan & English Speaker
Job Description:
Handling inbound calls, email, chat to customer general enquiries, complaints, and other inquiries for Japanese customers.
To exceed customers’ expectation in terms of customer service & accurate information
To be able to provide information related to customers’ inquiries in proper and timely manner.
To communicate with contracted vendors about customers’ inquiries and queries.
Work in a team to achieve the required KPI elements and SLA.
Requirements:
At least holding an associate degree and/or expected graduate (documents required)
Required language(s): Japanese /English
MS Office operating and typing skills
Preferable attitude: Positive, Fast paced and prompt, Achievement oriented, Energetic and Enthusiastic
Job Description:
Handling inbound calls, email, chat to customer general enquiries, complaints, and other inquiries for Japanese customers.
To exceed customers’ expectation in terms of customer service & accurate information
To be able to provide information related to customers’ inquiries in proper and timely manner.
To communicate with contracted vendors about customers’ inquiries and queries.
Work in a team to achieve the required KPI elements and SLA.
Requirements:
At least holding an associate degree and/or expected graduate (documents required)
Required language(s): Japanese /English
MS Office operating and typing skills
Preferable attitude: Positive, Fast paced and prompt, Achievement oriented, Energetic and Enthusiastic