IT Service Catalog
Budget: $750 – $1,500 USD
Create the IT Service Catalog (CSTI) based of my existed Product Catalog in accordance with the best practices recommended by ITIL methodology.
Some key topics must be specified in this project - IT Service Catalogs, such as:
Who can request a service;
Levels of quality and availability agreed in the contract (SLA);
Deadlines for solving each type of demand;
Responsible.
Some key topics must be specified in this project - IT Service Catalogs, such as:
Who can request a service;
Levels of quality and availability agreed in the contract (SLA);
Deadlines for solving each type of demand;
Responsible.