Jira Service Desk Demo Setup Needed

Urgent Requirement: Jira Service Desk Demo Setup (Freelance, Remote)

We are urgently looking for a Jira Service Desk (Jira Service Management) expert who can quickly set up a working demo project for us.

☆ Job Details

Role: Jira Service Desk Consultant / Developer

Type: Freelance / Remote

Rate: $5 per hour (negotiable for fast and high quality delivery)

Urgency: Immediate start – we need the demo ready as soon as possible.


● Responsibilities

Set up a Jira Service Desk (Jira Service Management) demo environment.

Configure a sample service project with:

Request types (e.g., Incident, Service Request, Password Reset, Hardware/Software Request).

SLA policies (response and resolution times).

Queues for agents.

Basic automations (auto-assign, escalation, auto-close).


Customize the customer portal with simple branding (logo, categories).

Provide a quick walkthrough / documentation of the setup.


Requirements

Strong experience with Jira Service Desk / Jira Service Management.

Ability to set up ITIL-based workflows, SLAs, and automations.

Prior experience delivering Jira demos or implementations is a plus.

Available to start immediately and deliver within tight timelines.


What We Offer

Flexible remote work.

$5/hour pay (negotiable for fast, high-quality delivery).

Potential for future collaboration on Jira/Atlassian projects.