Ivanti Implementor
Budget: $1,500 – $3,000 USD
For a construction company, we would like to implement latest edition of ITSM Ivanti with following;
1. ITSM Ivanti ticketing with essential ITIL Processes. Please list the covered processes.
2. IT procurement requests to manage
3. SLA/OLA management escalation and workflows
4. IT service Categories building
5. IT Assets discovery (All IT assets i.e. servers, desktops, printers, scanners, plotters, storages, network switches, Access points, CCTV camera etc.) and assignment of Asset to employee
6. Manage IT Contracts/Pos’ for on time renewals.
7. Manage IT Stores for better control of IT inventories.
8. Project/Location based dashboard, reports and KPI
9. Consolidated dashboard, reports and KPI
10. Integration with AD and Exchange
11. Training of Ivanti
1. ITSM Ivanti ticketing with essential ITIL Processes. Please list the covered processes.
2. IT procurement requests to manage
3. SLA/OLA management escalation and workflows
4. IT service Categories building
5. IT Assets discovery (All IT assets i.e. servers, desktops, printers, scanners, plotters, storages, network switches, Access points, CCTV camera etc.) and assignment of Asset to employee
6. Manage IT Contracts/Pos’ for on time renewals.
7. Manage IT Stores for better control of IT inventories.
8. Project/Location based dashboard, reports and KPI
9. Consolidated dashboard, reports and KPI
10. Integration with AD and Exchange
11. Training of Ivanti