Pet Health Products Management System
Budget: ₹12,500 – ₹37,500 INR
**Pet Health Products Management System with Helpdesk Support, Product Tracking, and Admin Dashboard**
## Project Overview
We are looking for a skilled developer to create a comprehensive Pet Health Products Management Platform for managing 20 pet health products. The system should include product tracking, customer support integration, and an administrative dashboard for monitoring operations.
## Scope of Work
### 1. Product Management
* Manage 20 pet health products.
* Product catalog with:
* Product name
* Description
* Category
* Pricing
* SKU/Product ID
* Inventory status
* Product images
* Expiry date tracking (if applicable)
### 2. Product Tracking System
* Track product lifecycle from inventory to customer delivery.
* Order status tracking:
* Pending
* Processing
* Shipped
* Delivered
* Returned
* Tracking history and activity logs.
* Search and filter products/orders.
### 3. Helpdesk Support Module
* Customer ticket creation.
* Ticket categories:
* Product inquiry
* Shipping issue
* Refund request
* Technical support
* Ticket assignment and status management.
* Customer communication history.
* Email notifications.
### 4. Admin Dashboard
* Real-time overview of:
* Total products
* Inventory levels
* Orders
* Customer support tickets
* Sales performance
* Analytics and reporting.
* User management.
* Role-based access control.
* Dashboard charts and KPIs.
### 5. Reporting Features
* Product performance reports.
* Inventory reports.
* Customer support reports.
* Order tracking reports.
* Export to Excel/PDF.
### 6. Security & Authentication
* Admin login.
* Secure authentication.
* User roles and permissions.
* Activity audit logs.
## Technical Requirements
* Frontend: React.js / Next.js
* Backend: Node.js (Express) or Laravel
* Database: MySQL or PostgreSQL
* API-based architecture
* Responsive design (desktop, tablet, mobile)
## Deliverables
* Complete source code.
* Database schema.
* API documentation.
* Admin dashboard.
* Helpdesk module.
* Product tracking module.
* Deployment guide.
* Testing and bug fixes.
## Expected Outcome
A fully functional Pet Health Products Management System capable of managing 20 products, handling customer support through an integrated helpdesk, tracking products and orders, and providing administrators with a centralized dashboard for monitoring and reporting.
**Project Duration:** 4–8 weeks
**Required Experience:** E-commerce, Inventory Management, CRM/Helpdesk Systems, Dashboard Development, API Integration.
## Project Overview
We are looking for a skilled developer to create a comprehensive Pet Health Products Management Platform for managing 20 pet health products. The system should include product tracking, customer support integration, and an administrative dashboard for monitoring operations.
## Scope of Work
### 1. Product Management
* Manage 20 pet health products.
* Product catalog with:
* Product name
* Description
* Category
* Pricing
* SKU/Product ID
* Inventory status
* Product images
* Expiry date tracking (if applicable)
### 2. Product Tracking System
* Track product lifecycle from inventory to customer delivery.
* Order status tracking:
* Pending
* Processing
* Shipped
* Delivered
* Returned
* Tracking history and activity logs.
* Search and filter products/orders.
### 3. Helpdesk Support Module
* Customer ticket creation.
* Ticket categories:
* Product inquiry
* Shipping issue
* Refund request
* Technical support
* Ticket assignment and status management.
* Customer communication history.
* Email notifications.
### 4. Admin Dashboard
* Real-time overview of:
* Total products
* Inventory levels
* Orders
* Customer support tickets
* Sales performance
* Analytics and reporting.
* User management.
* Role-based access control.
* Dashboard charts and KPIs.
### 5. Reporting Features
* Product performance reports.
* Inventory reports.
* Customer support reports.
* Order tracking reports.
* Export to Excel/PDF.
### 6. Security & Authentication
* Admin login.
* Secure authentication.
* User roles and permissions.
* Activity audit logs.
## Technical Requirements
* Frontend: React.js / Next.js
* Backend: Node.js (Express) or Laravel
* Database: MySQL or PostgreSQL
* API-based architecture
* Responsive design (desktop, tablet, mobile)
## Deliverables
* Complete source code.
* Database schema.
* API documentation.
* Admin dashboard.
* Helpdesk module.
* Product tracking module.
* Deployment guide.
* Testing and bug fixes.
## Expected Outcome
A fully functional Pet Health Products Management System capable of managing 20 products, handling customer support through an integrated helpdesk, tracking products and orders, and providing administrators with a centralized dashboard for monitoring and reporting.
**Project Duration:** 4–8 weeks
**Required Experience:** E-commerce, Inventory Management, CRM/Helpdesk Systems, Dashboard Development, API Integration.