Facebook Business Account Security & Restoration
Budget: $30 – $250 USD
I need immediate assistance with my Facebook business account. It appears to have been compromised and I'm uncertain about the safety of our information.
Key Issues:
- There have been multiple unauthorized logins from different states in the U.S.
- A new 'friend' appeared on the account and was tagged as a 'Community Manager', which we did not approve.
- There is a new page on our Facebook titled "Happy Shop-US", which we did not create.
I need a professional who can help to:
- Remove any unauthorized access and fix any settings that have been altered without our consent.
- Ensure that our account is secure moving forward.
- Help me understand how to prevent this situation from occurring again.
Currently, we are using the Authenticator app and changing our password regularly. However, I believe we need more robust security measures and expert guidance.
Ideal Skills and Experience:
- Proven track record in social media security, particularly with Facebook.
- Expertise in identifying and removing unauthorized access.
- Experience in restoring compromised accounts and implementing strong security measures.
- Ability to explain security protocols in simple, easy to understand terms.
Key Issues:
- There have been multiple unauthorized logins from different states in the U.S.
- A new 'friend' appeared on the account and was tagged as a 'Community Manager', which we did not approve.
- There is a new page on our Facebook titled "Happy Shop-US", which we did not create.
I need a professional who can help to:
- Remove any unauthorized access and fix any settings that have been altered without our consent.
- Ensure that our account is secure moving forward.
- Help me understand how to prevent this situation from occurring again.
Currently, we are using the Authenticator app and changing our password regularly. However, I believe we need more robust security measures and expert guidance.
Ideal Skills and Experience:
- Proven track record in social media security, particularly with Facebook.
- Expertise in identifying and removing unauthorized access.
- Experience in restoring compromised accounts and implementing strong security measures.
- Ability to explain security protocols in simple, easy to understand terms.