Search Customer relationship management Services
Budget: $30 – $250 USD
I work at a question-answering AI development company.
We launched a new multilingual AI model, and thinking of providing it as an add-on option for customer relationship management services (CRM).
So, we would like to gain a better understanding of CRMs.
There are 37 services listed up in the list below.
I would like you to study the first 30 services in the list.
https://www.similartech.com/categories/customer-communication
What we like to know is
1. If the services have AI search capabilities, AI empowered auto-reply capabilities and multilingual capabilities.
2. The cost structure for the features mentioned above.
I’ve made a template for you to type in the research results into.
https://docs.google.com/spreadsheets/d/1yHi4b17E0Vur7wGlc03PDx7K4I-dimjr8hMNg4JJtHU/edit?usp=sharing
Service Name: Type in the service name from the list
Service URL: The main url for the service
Company Name: The name of the company providing the service
Following, there are some functions we want you to look for.
- Type in 1 if it is provided in the CRM’s basic service menu
- Type in 2 if it is provided by the CRM as an option
- Type in 3 if it is not provided by the CRM, but can be added using an add-on by a third party
*If you find the answer to be 1 or 2, you don’t need to search for third party options
FAQ page: functions related to FAQ page management
- Manage FAQ page: Can you create/manage a FAQ page?
- Enable AI search (for users): Can you search in the FAQ page using AI powered engine. (not simple keyword search. AI needs to be natural language processing related.)
- Manage multilingual content: Can you manage FAQ page in multiple languages?
Chat bot: functions related to chat bots that can be deployed through the CRM
- Has auto-reply chat bot: Does the chat function have auto-reply function? (Some may only have manned live chat functions)
- Enable AI reply: Can you enable an AI to reply the chat? The AI needs to be a natural language processing related. The AI can be conversational, but it may be one that searches the reply options using AI.
- Enable multilingual chats: Can you setup the chat bot in multiple languages?
We would like to know the basic price structure for the various features.
- Base price: The base price for the service (don’t include free tier)
- price for AI search: The price to enable AI search in FAQ page.
- AI search option url: The URL you referenced for the AI search price
- price for multilingual content management: The price for multilingual content management function
- multilingual content management option url: The URL you referenced for the multilingual content management price
- price for multilingual chat bot: The price to launch a multilingual chat bot
- multilingual chat bot option URL: The URL you referenced for the price of multilingual chat bot
We may extend our search to live chats depending on our finding and the quality of the research provided.
We launched a new multilingual AI model, and thinking of providing it as an add-on option for customer relationship management services (CRM).
So, we would like to gain a better understanding of CRMs.
There are 37 services listed up in the list below.
I would like you to study the first 30 services in the list.
https://www.similartech.com/categories/customer-communication
What we like to know is
1. If the services have AI search capabilities, AI empowered auto-reply capabilities and multilingual capabilities.
2. The cost structure for the features mentioned above.
I’ve made a template for you to type in the research results into.
https://docs.google.com/spreadsheets/d/1yHi4b17E0Vur7wGlc03PDx7K4I-dimjr8hMNg4JJtHU/edit?usp=sharing
Service Name: Type in the service name from the list
Service URL: The main url for the service
Company Name: The name of the company providing the service
Following, there are some functions we want you to look for.
- Type in 1 if it is provided in the CRM’s basic service menu
- Type in 2 if it is provided by the CRM as an option
- Type in 3 if it is not provided by the CRM, but can be added using an add-on by a third party
*If you find the answer to be 1 or 2, you don’t need to search for third party options
FAQ page: functions related to FAQ page management
- Manage FAQ page: Can you create/manage a FAQ page?
- Enable AI search (for users): Can you search in the FAQ page using AI powered engine. (not simple keyword search. AI needs to be natural language processing related.)
- Manage multilingual content: Can you manage FAQ page in multiple languages?
Chat bot: functions related to chat bots that can be deployed through the CRM
- Has auto-reply chat bot: Does the chat function have auto-reply function? (Some may only have manned live chat functions)
- Enable AI reply: Can you enable an AI to reply the chat? The AI needs to be a natural language processing related. The AI can be conversational, but it may be one that searches the reply options using AI.
- Enable multilingual chats: Can you setup the chat bot in multiple languages?
We would like to know the basic price structure for the various features.
- Base price: The base price for the service (don’t include free tier)
- price for AI search: The price to enable AI search in FAQ page.
- AI search option url: The URL you referenced for the AI search price
- price for multilingual content management: The price for multilingual content management function
- multilingual content management option url: The URL you referenced for the multilingual content management price
- price for multilingual chat bot: The price to launch a multilingual chat bot
- multilingual chat bot option URL: The URL you referenced for the price of multilingual chat bot
We may extend our search to live chats depending on our finding and the quality of the research provided.