Seeking Community & User Advocacy Specialist (Monthly Retainer)
Budget: $20 – $100 USD
**Fuel User-Centric Innovation! Join Our Passionate Team as a Community & User Advocacy Specialist.**
Do you possess a deep understanding of the beauty industry and a talent for building dynamic online communities? Are you a social media strategist who thrives on fostering brand awareness and user engagement? Groom, a revolutionary platform streamlining communication between beauty service providers and clients, seeks a skilled **Community & User Advocacy Specialist** (freelance/contract) to join our growing team.
**About Groom**
Groom is disrupting the beauty industry by empowering service providers and enhancing the client experience. Our platform seamlessly connects users with qualified providers, enabling direct chat functionality and effortless booking transitions on existing platforms. Additionally, Groom showcases stellar reviews from trusted sources, ensuring clients make informed choices.
**The Opportunity:**
As our Community & User Advocacy Specialist, you'll play a vital role in **gathering valuable user feedback, shaping product development, and building a thriving online community.** This position offers the opportunity to directly influence the direction of a groundbreaking platform within the beauty industry.
**Key Responsibilities:**
* **User Feedback & Product Refinement:**
* Collaborate with the Groom team to develop user feedback mechanisms (surveys, interviews, focus groups) to assess the platform's value proposition, features, and overall design.
* Analyze user feedback to identify areas for improvement and prioritize features that address the most critical user needs.
* Stay updated on the Groom Figma design and provide insights on user experience (UX) based on your community engagement.
* **Community Management & Brand Advocacy:**
* Identify and engage with relevant online communities (Facebook groups, subreddits) focused on beauty services, catering to both users and providers.
* Craft engaging content (posts, polls, discussions) that sparks conversation, highlights Groom's benefits for all stakeholders, and generates genuine platform interest.
* Moderate discussions and cultivate a positive, respectful online environment.
* Foster a sense of community by connecting users and providers, encouraging interaction and building trust.
* **User Advocacy:**
* Develop and implement innovative strategies to showcase Groom's value proposition for both beauty professionals and their clients.
* Emphasize user-centric features like streamlined communication and access to reliable reviews.
* Highlight provider benefits like improved response rates and efficient client management through Groom
* Leverage social media platforms (Facebook Ads, Reddit Ads) to reach your target audience effectively (budget provided).
* Track and analyze campaign performance, optimizing strategies to maximize user and provider acquisition.
**Compensation & Benefits:**
* Competitive monthly retainer paid out in four weekly milestones based on predetermined goals.
* Be part of a groundbreaking new platform shaping the future of the beauty industry.
* Enjoy a flexible work schedule (remote position).
* Make a real impact on a growing company and contribute to Groom's success story.
**Qualifications:**
* Proven experience in community management and fostering online engagement.
* Deep understanding of the beauty industry and its target audience (both users and providers).
* Excellent written and verbal communication skills.
* Strong social media marketing experience, with proficiency in Facebook Ads or Reddit Ads a plus.
* Ability to work independently and manage multiple tasks simultaneously.
* Passion for building positive online communities and fostering strong relationships.
* Proactive and results-oriented, with a data-driven approach.
**Bonus Points:**
* Experience within the beauty service industry.
* A creative and engaging writing style.
**Ready to Join the Groom Team?**
If you're a social media strategist who thrives on building online communities and advocating for innovative solutions, we encourage you to apply! Please submit your resume and a cover letter outlining your approach to gathering user feedback, refining the product, and building a thriving community for Groom
Do you possess a deep understanding of the beauty industry and a talent for building dynamic online communities? Are you a social media strategist who thrives on fostering brand awareness and user engagement? Groom, a revolutionary platform streamlining communication between beauty service providers and clients, seeks a skilled **Community & User Advocacy Specialist** (freelance/contract) to join our growing team.
**About Groom**
Groom is disrupting the beauty industry by empowering service providers and enhancing the client experience. Our platform seamlessly connects users with qualified providers, enabling direct chat functionality and effortless booking transitions on existing platforms. Additionally, Groom showcases stellar reviews from trusted sources, ensuring clients make informed choices.
**The Opportunity:**
As our Community & User Advocacy Specialist, you'll play a vital role in **gathering valuable user feedback, shaping product development, and building a thriving online community.** This position offers the opportunity to directly influence the direction of a groundbreaking platform within the beauty industry.
**Key Responsibilities:**
* **User Feedback & Product Refinement:**
* Collaborate with the Groom team to develop user feedback mechanisms (surveys, interviews, focus groups) to assess the platform's value proposition, features, and overall design.
* Analyze user feedback to identify areas for improvement and prioritize features that address the most critical user needs.
* Stay updated on the Groom Figma design and provide insights on user experience (UX) based on your community engagement.
* **Community Management & Brand Advocacy:**
* Identify and engage with relevant online communities (Facebook groups, subreddits) focused on beauty services, catering to both users and providers.
* Craft engaging content (posts, polls, discussions) that sparks conversation, highlights Groom's benefits for all stakeholders, and generates genuine platform interest.
* Moderate discussions and cultivate a positive, respectful online environment.
* Foster a sense of community by connecting users and providers, encouraging interaction and building trust.
* **User Advocacy:**
* Develop and implement innovative strategies to showcase Groom's value proposition for both beauty professionals and their clients.
* Emphasize user-centric features like streamlined communication and access to reliable reviews.
* Highlight provider benefits like improved response rates and efficient client management through Groom
* Leverage social media platforms (Facebook Ads, Reddit Ads) to reach your target audience effectively (budget provided).
* Track and analyze campaign performance, optimizing strategies to maximize user and provider acquisition.
**Compensation & Benefits:**
* Competitive monthly retainer paid out in four weekly milestones based on predetermined goals.
* Be part of a groundbreaking new platform shaping the future of the beauty industry.
* Enjoy a flexible work schedule (remote position).
* Make a real impact on a growing company and contribute to Groom's success story.
**Qualifications:**
* Proven experience in community management and fostering online engagement.
* Deep understanding of the beauty industry and its target audience (both users and providers).
* Excellent written and verbal communication skills.
* Strong social media marketing experience, with proficiency in Facebook Ads or Reddit Ads a plus.
* Ability to work independently and manage multiple tasks simultaneously.
* Passion for building positive online communities and fostering strong relationships.
* Proactive and results-oriented, with a data-driven approach.
**Bonus Points:**
* Experience within the beauty service industry.
* A creative and engaging writing style.
**Ready to Join the Groom Team?**
If you're a social media strategist who thrives on building online communities and advocating for innovative solutions, we encourage you to apply! Please submit your resume and a cover letter outlining your approach to gathering user feedback, refining the product, and building a thriving community for Groom
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