Full-time customer support, marketing and inventory management

Mountain Motos is a US distributor of Kuberg electric motorcycles. We are in the very early stage of our business launch and this position would be the first hired individual on the team. We have some basic websites up and are starting to get regular inquiries about the motorcycles. We need someone who can help answer our customers questions about the bikes and bike parts and guide them to a sale. We are looking for someone who wants to stick with us for a long-time, willing to learn everything about these bikes and their parts and make the customer experience great. We need someone who can find answers to questions on their own and solve problems.


Duties:
- Customer support
- Answer emails and phone calls for sales and maintenance inquiries and meet customer’s needs.
- Sales
Lead generation activities. Nurturing leads. Closing sales.
Marketing
- Various marketing activities as needed.
- Learn and become deeply knowledgeable on bikes and parts
- Be able to find the right part for the person.
- Answer technical questions about bike performance
- Understand competitors’ bikes and differences among them and Kuberg’s bikes.
- Understand components of bikes and their function.
- Ability to find answers to technical and parts questions.
Inventory management
- Track and update inventory levels in various systems as bikes and parts are sold and purchased.
- Manage inventory replenishment.



Perks
- Opportunities to grow with company
- Lifestyle business
- Remote

Requirements
- Experience in related field or college degree in related field preferred
- Full-time
- Good customer service skill