Email Marketing Specialist. id241110

**Job Title: Email Marketing Management Specialist & Team Coach**

**Description:**
Our team is developing a SaaS platform and integrating with AWS SES and Mailgun via API for high-volume transactional emails. We’re seeking an experienced Email Marketing & Management Specialist to support our development team by providing guidance, answering technical questions, and coaching our team on best practices for email deliverability and compliance.

**Responsibilities:**
- Oversee the configuration and manage email authentication protocols (DMARC, SPF, DKIM) to ensure secure, reliable email deliverability.
- Oversee the configuration and optimization of AWS SES and Mailgun, specifically through API integration.
- Implement custom headers and tracking for email opens, clicks, and engagement metrics.
- Troubleshoot deliverability issues to maintain high inbox placement rates across providers.
- Act as a go-to resource, coaching team members on integration best practices, answering technical questions, and ensuring smooth implementation.
- Ensure compliance with email marketing standards and industry best practices.
- Write guide for allowlisting processes for Google and Microsoft email platforms for our clients.

**Required Skills:**
- Proven experience with AWS SES and Mailgun API integrations for high-volume email deployments.
- Strong knowledge of email authentication protocols (DMARC, SPF, DKIM) and custom headers.
- Experience with allowlisting for Google and Microsoft platforms.
- Familiarity with analytics and tracking systems for monitoring email engagement.
- Ability to coach and communicate effectively with team members, providing support and guidance as needed.

**Preferred Qualifications:**
- Background in email marketing and email management, especially in a SaaS environment.
- Experience in coaching or mentoring technical teams on email service integrations.
- Strong organizational skills and attention to detail.

**Notes:**
Special focus should be given to ensuring high email deliverability and maintaining a high inbox placement rate. Monitor and address spam complaints to identify and resolve issues affecting email deliverability. Be able to provide our team with comprehensive step-by-step instructions.

The project should be completed within 1-2 weeks.