E-Commerce Site Support & Sales Management
Budget: $2 – $8 USD
I'm in need of a dedicated professional to manage customer support and enhance marketing and sales for my e-commerce sites. Your responsibilities will primarily involve:
- Customer Support: Addressing product-related inquiries. This will mainly be via email, but may also involve live chat and phone support. You should be patient, understanding, and possess excellent communication skills in order to assist customers and resolve queries in a timely manner.
- Marketing & Sales: Developing strategies to boost visibility, increase sales and drive customer engagement on the site. This will require creativity, understanding of current market trends, and experience in e-commerce marketing.
Ideal candidates will have experience in e-commerce site management, customer support and sales, with a proven track record of increasing customer satisfaction and sales.
- Customer Support: Addressing product-related inquiries. This will mainly be via email, but may also involve live chat and phone support. You should be patient, understanding, and possess excellent communication skills in order to assist customers and resolve queries in a timely manner.
- Marketing & Sales: Developing strategies to boost visibility, increase sales and drive customer engagement on the site. This will require creativity, understanding of current market trends, and experience in e-commerce marketing.
Ideal candidates will have experience in e-commerce site management, customer support and sales, with a proven track record of increasing customer satisfaction and sales.