Amazon Business Account Manager

Job ID: 35607312

Budget: $15 – $25 USD

Job Description:

The Amazon Account Manager is responsible for managing and optimizing the performance of an Amazon seller account. The Amazon Account Manager will be responsible for creating and implementing strategies to increase sales, improve customer satisfaction, and drive brand awareness on Amazon.

Key Responsibilities:

Analyze and optimize product listings, including titles, descriptions, images, and pricing, to increase visibility and sales
Monitor and track metrics to identify opportunities for improvement, such as keyword optimization and competitive analysis
Manage customer inquiries and complaints through the Amazon seller central platform and work to resolve any issues in a timely and satisfactory manner
Collaborate with cross-functional teams, including marketing, customer service, and product development, to identify and implement strategies to drive sales and improve customer experience
Stay up to date on industry trends and best practices, including Amazon's policies and guidelines, to ensure compliance and optimize performance
Participate in Amazon-specific events and promotions, such as Lightning Deals and Prime Day, to drive sales and increase brand awareness
Requirements:

Proven experience managing an Amazon seller account and increasing sales
Strong understanding of Amazon's policies and guidelines and how to navigate the seller central platform
Excellent communication and customer service skills
Proficiency with data analysis and metric tracking tools
Ability to work independently and manage multiple tasks effectively
Strong attention to detail and ability to prioritize tasks in a fast-paced environment.