Technical Account Manager
Budget: ₹400 – ₹750 INR
In need of an experienced Technical Account Manager with a solid technical background and proficiency in global account management and digital adoption,
Your responsibilities will primarily involve:
● Work with our global customers to identify their target audiences' training needs, acquire
an understanding of customer applications and processes to derive actionable insights and
use cases to improve digital adoption
● Managenumerous projects, initiatives, and engagements concurrently
● Help develop standards and guidelines to ensure consistency in deliverables across
projects and be compliant throughout
● Collaborate with cross-functional teams to deliver innovative solutions and bring process
efficiency to our customers
● Consult, Ideate, and propose optimal digital adoption solutions to our customers using the
Whatfix Product Ecosystem
● Review, analyze, and optimize solutions to increase digital adoption usage by end-users.
Preferred Skills
● Awareness of diverse cultures and practices across geographies
● Worked in one or many industries verticals from the following- IT, ITES, Healthcare,
BFSI, Manufacturing, FMCG and Oil and Gas
● Knowledge of applications like ERP, CRM, CLM, etc. such as Salesforce, MS Dynamics,
SAP, Oracle, iCertis, etc would be an added advantage.
● Knowledge of Javascript, CSS, HTML will be an advantage
Bachelor's degree in Computer Science, Information Technology, Business
Administration, or related field is required,
Your responsibilities will primarily involve:
● Work with our global customers to identify their target audiences' training needs, acquire
an understanding of customer applications and processes to derive actionable insights and
use cases to improve digital adoption
● Managenumerous projects, initiatives, and engagements concurrently
● Help develop standards and guidelines to ensure consistency in deliverables across
projects and be compliant throughout
● Collaborate with cross-functional teams to deliver innovative solutions and bring process
efficiency to our customers
● Consult, Ideate, and propose optimal digital adoption solutions to our customers using the
Whatfix Product Ecosystem
● Review, analyze, and optimize solutions to increase digital adoption usage by end-users.
Preferred Skills
● Awareness of diverse cultures and practices across geographies
● Worked in one or many industries verticals from the following- IT, ITES, Healthcare,
BFSI, Manufacturing, FMCG and Oil and Gas
● Knowledge of applications like ERP, CRM, CLM, etc. such as Salesforce, MS Dynamics,
SAP, Oracle, iCertis, etc would be an added advantage.
● Knowledge of Javascript, CSS, HTML will be an advantage
Bachelor's degree in Computer Science, Information Technology, Business
Administration, or related field is required,