Responding to Instagram Chats -- 2
Budget: $15 – $25 USD
I need reliable help keeping our Instagram Direct Message inbox under control. The core task is very straightforward: whenever someone writes to us on Instagram, you answer promptly and accurately, focusing on giving them the information they’re looking for. It is not customer support in the sense of handling complaints, nor is it about closing sales; your sole role is to become the friendly voice that supplies clear information and points users in the right direction.
You will sign in to our Instagram account during agreed-upon hours, watch for new DMs, reply in our established tone, and note any questions you cannot answer so I can step in. A concise end-of-shift log showing who contacted us and how you handled it is all I need for reporting.
If you already have experience with Instagram’s native inbox, quick replies, and basic analytic insights, that will help you hit the ground running. Just tell me your availability and typical response time so we can finalize a schedule that keeps our followers happy.
You will sign in to our Instagram account during agreed-upon hours, watch for new DMs, reply in our established tone, and note any questions you cannot answer so I can step in. A concise end-of-shift log showing who contacted us and how you handled it is all I need for reporting.
If you already have experience with Instagram’s native inbox, quick replies, and basic analytic insights, that will help you hit the ground running. Just tell me your availability and typical response time so we can finalize a schedule that keeps our followers happy.