Fix Instagram–Shopify Integration
Budget: ₹600 – ₹1,500 INR
My Instagram business profile refuses to connect to my Shopify store, so none of my products can be tagged or shown on Instagram Shopping. I have already set up both accounts but each time I try to link them through the Facebook/Instagram Sales Channel in Shopify I hit the “Can’t connect accounts” message.
Here is what I need:
• Diagnose why the connection fails (Commerce Manager settings, catalog ownership, domain verification, permissions, etc.).
• Correct the setup so that my Instagram business profile recognises the Shopify product catalogue and allows product tagging.
• Walk me through any permanent settings changes (Facebook Channel app, Business Manager roles, data-sharing level) so I can maintain the link after you finish.
Acceptance criteria
1. Instagram Shopping is approved and active.
2. Products from my Shopify catalogue are visible and taggable in the Instagram app.
3. No error messages appear when the accounts are relinked and refreshed.
If you have solved this exact “Can’t connect accounts” issue before, I’d like to start right away.
Here is what I need:
• Diagnose why the connection fails (Commerce Manager settings, catalog ownership, domain verification, permissions, etc.).
• Correct the setup so that my Instagram business profile recognises the Shopify product catalogue and allows product tagging.
• Walk me through any permanent settings changes (Facebook Channel app, Business Manager roles, data-sharing level) so I can maintain the link after you finish.
Acceptance criteria
1. Instagram Shopping is approved and active.
2. Products from my Shopify catalogue are visible and taggable in the Instagram app.
3. No error messages appear when the accounts are relinked and refreshed.
If you have solved this exact “Can’t connect accounts” issue before, I’d like to start right away.