Model a BPMN collaboration diagram for the following scenario.
Budget: $25 – $50 AUD
2.Model a BPMN collaboration diagram for the following scenario. Use a white box for Fit4U (no lanes required) and consider the full range of BPMN elements (gateways, tasks, data objects, etc). Note: the scenario has been divided into four parts for marking purposes, but you only need to produce one model. When submitting your exam, you can either attach the .bpmn file and/or its .pdf version.
a.The process starts when an order is received from the customer. The order contains information about the garment to be manufactured and customer notes. If the customer is new, an appointment is scheduled with the tailors for measurement taking. If the customer is not new, then the measurements are already available in the system. If the customer has an appointment with the tailors, a reminder is sent 2 days before the appointment. On the day of the appointment, the tailor will input all the customers’ measurements, which will be saved into the clients DB.
b.When the measurements are available, a deposit is calculated. This deposit covers part of the total cost of the garment. The bill for the deposit is sent to the customer, who has 3 days to make the payment; if no payment is made, the order is cancelled and the customer is notified. If the payment is received, the production of the garment starts; first, the fabric is retrieved from the warehouse, the garment patterns are cut, and the garment is assembled. In some rare cases, the requested fabric is not available or is insufficient, and the process shall be interrupted, the customer contacted, and the customer asked to pick a different fabric before continuing with the process.
c.Once the basic garment is ready, the customization starts, and all chosen items (patches, buttons, prints, etc.) are temporarily placed. The garment is sent to the studio to be photographed; the photos are sent to the customer who has up to 10 days to approve it. If the customer approves the garment, then all the customized items are made permanent. Then, the finalised garment is packed, and if there is a remaining cost, then this cost is calculated, and the bill is sent to the customer. Once the bill is paid and the package is ready, the garment is mailed to the customer. At this point, the order is updated and set as completed. Sometimes, the customer does not approve the garment and requests modifications to the customised items (change of colour, move them to different places or additions/removals). This alteration may change the cost of the garment, this cost modification should be sent to the customer together with the photos for approval. In this scenario, the items are temporarily placed again, and the garment is photographed again. At any point during the whole process, the customer can always enquiry about the status of the order.
d.If the customer does not reply within 10 days, then the order is set as “on-hold”. At this point the customer can just accept the order, neither cancelations nor modifications are allowed. While on-hold, a reminder is sent to the customer every 2 days. If the customer does not reply after 5 reminders, the order is cancelled, the customised items are returned for reuse, and an amount is deducted from the deposit to cover the costs of the incomplete garment. The rest if the deposit is reimbursed to the customer.
a.The process starts when an order is received from the customer. The order contains information about the garment to be manufactured and customer notes. If the customer is new, an appointment is scheduled with the tailors for measurement taking. If the customer is not new, then the measurements are already available in the system. If the customer has an appointment with the tailors, a reminder is sent 2 days before the appointment. On the day of the appointment, the tailor will input all the customers’ measurements, which will be saved into the clients DB.
b.When the measurements are available, a deposit is calculated. This deposit covers part of the total cost of the garment. The bill for the deposit is sent to the customer, who has 3 days to make the payment; if no payment is made, the order is cancelled and the customer is notified. If the payment is received, the production of the garment starts; first, the fabric is retrieved from the warehouse, the garment patterns are cut, and the garment is assembled. In some rare cases, the requested fabric is not available or is insufficient, and the process shall be interrupted, the customer contacted, and the customer asked to pick a different fabric before continuing with the process.
c.Once the basic garment is ready, the customization starts, and all chosen items (patches, buttons, prints, etc.) are temporarily placed. The garment is sent to the studio to be photographed; the photos are sent to the customer who has up to 10 days to approve it. If the customer approves the garment, then all the customized items are made permanent. Then, the finalised garment is packed, and if there is a remaining cost, then this cost is calculated, and the bill is sent to the customer. Once the bill is paid and the package is ready, the garment is mailed to the customer. At this point, the order is updated and set as completed. Sometimes, the customer does not approve the garment and requests modifications to the customised items (change of colour, move them to different places or additions/removals). This alteration may change the cost of the garment, this cost modification should be sent to the customer together with the photos for approval. In this scenario, the items are temporarily placed again, and the garment is photographed again. At any point during the whole process, the customer can always enquiry about the status of the order.
d.If the customer does not reply within 10 days, then the order is set as “on-hold”. At this point the customer can just accept the order, neither cancelations nor modifications are allowed. While on-hold, a reminder is sent to the customer every 2 days. If the customer does not reply after 5 reminders, the order is cancelled, the customised items are returned for reuse, and an amount is deducted from the deposit to cover the costs of the incomplete garment. The rest if the deposit is reimbursed to the customer.