Ticketing system (IT Helpdesk)
Budget: ₹1,500 – ₹12,500 INR
Ticketing System (IT Helpdesk)
Looking for an email based ticketing system with the following features:
- Automated ticket routing
- Better visibility of workflow
- Categorise tickets with priority
- Compare ticket solving efficiencies of employees as an admin.
Ideal skills and experience:
- Experience in developing and implementing ticketing systems
- Proficiency in designing user-friendly interfaces
- Knowledge of automated ticket routing algorithms
- Ability to provide better visibility of workflow
- Familiarity with managing multiple customer centers
Looking for an email based ticketing system with the following features:
- Automated ticket routing
- Better visibility of workflow
- Categorise tickets with priority
- Compare ticket solving efficiencies of employees as an admin.
Ideal skills and experience:
- Experience in developing and implementing ticketing systems
- Proficiency in designing user-friendly interfaces
- Knowledge of automated ticket routing algorithms
- Ability to provide better visibility of workflow
- Familiarity with managing multiple customer centers