Freelance Service Desk & Tech Stack Support Contractor
Budget: €6,000 – €12,000 EUR
Engagement Duration: 1 April 2025 to 31 March 2026.
Start Date: 1 April 2025.
Responsibilities:
• Service Desk Support: Address support tickets and assist primarily French-speaking clients with technical issues.
• Centralised Services Development: Automate manual tasks currently handled by the Service Desk and Technology Alignment Manager (TAM), including patch management, endpoint protection, and desktop optimization.
• Tech Stack Development and Maintenance: Review current tools/vendors, ensure software is up-to-date, secure and compliant, optimize integrations, monitor performance, and recommend improvements.
Compensation & Payment Terms:
• €1,000 per month, payable monthly in arrears upon receipt of a valid invoice, for a total of €12,000 over 1 year.
• Payment will be processed within 30 days of receiving a valid invoice.
• The freelancer is responsible for all applicable taxes and contributions under Algerian law.
Benefits & Equipment:
• Utilis will provide a budget for necessary equipment (laptop, dual monitors, keyboard, mouse, headset, webcam) and additional hardware for testing as needed.
• All provided equipment remains the property of Utilis and is to be used exclusively for Utilis-related work.
Legal Compliance:
• The contract includes stipulations subject to Algerian law. Please have your legal team review and approve the terms before proceeding.
Note: This project is being posted as a draft for legal review prior to becoming publicly available on the platform.
Start Date: 1 April 2025.
Responsibilities:
• Service Desk Support: Address support tickets and assist primarily French-speaking clients with technical issues.
• Centralised Services Development: Automate manual tasks currently handled by the Service Desk and Technology Alignment Manager (TAM), including patch management, endpoint protection, and desktop optimization.
• Tech Stack Development and Maintenance: Review current tools/vendors, ensure software is up-to-date, secure and compliant, optimize integrations, monitor performance, and recommend improvements.
Compensation & Payment Terms:
• €1,000 per month, payable monthly in arrears upon receipt of a valid invoice, for a total of €12,000 over 1 year.
• Payment will be processed within 30 days of receiving a valid invoice.
• The freelancer is responsible for all applicable taxes and contributions under Algerian law.
Benefits & Equipment:
• Utilis will provide a budget for necessary equipment (laptop, dual monitors, keyboard, mouse, headset, webcam) and additional hardware for testing as needed.
• All provided equipment remains the property of Utilis and is to be used exclusively for Utilis-related work.
Legal Compliance:
• The contract includes stipulations subject to Algerian law. Please have your legal team review and approve the terms before proceeding.
Note: This project is being posted as a draft for legal review prior to becoming publicly available on the platform.