Comprehensive AI Contact Center AI
Budget: $1,500 – $3,000 USD
I am seeking a tech-savvy professional to develop a robust AI for contact center that can cater to multiple communication channels including phone calls, emails, chat messaging and whatsapp business. Your main responsibilities will be to:
- Program the AI to provide automated responses to common inquiries.
- Enable a live chat feature with support for human agent intervention.
- Facilitate seamless transfer of complex inquiries to human agents.
- Ensure full integration with our CRM and ticketing system for a complete customer-care experience.
Ideal candidates should have experience in AI programming, Chatbot technology, Proficiency in multi-channel customer service, AI based chat and call support, and CRM systems is a prerequisite for this project. The goal is to enhance our customer care capabilities while maintaining human touch at the right instances.
you must show similer AI project Experiance
- Program the AI to provide automated responses to common inquiries.
- Enable a live chat feature with support for human agent intervention.
- Facilitate seamless transfer of complex inquiries to human agents.
- Ensure full integration with our CRM and ticketing system for a complete customer-care experience.
Ideal candidates should have experience in AI programming, Chatbot technology, Proficiency in multi-channel customer service, AI based chat and call support, and CRM systems is a prerequisite for this project. The goal is to enhance our customer care capabilities while maintaining human touch at the right instances.
you must show similer AI project Experiance