Salesforce Consultant for CRM Strategy

Job ID: 40303497

Budget: ₹150,000 – ₹250,000 INR

SALES FORCE CONSULTANT: JD (Functional Role)
Focus: Business Processes, CRM Strategy, Business Stake Holders Requirements, Configuration & processes Documentation.

1. Having a good Experience as a sales force consultant with strong Business Acumen to Support across multiple business functions.
2. Strong Knowledge in Integrations required with third party software like SAP & web Applications.
3. Collaborating with SAP SD/FICO & BASIS consultants & working as a team to shape up the requirement and designing the end-to-end solution in Sales Force.
4. Acts as a liaison between Business stake holders & technical Partner, ensuring Salesforce solutions aligning with Strategic Business goals.
5. Supporting Change Management, Training & User Adoption Strategies
6. Work closely with the marketing team to align sales and marketing strategies.
7. Team Player with the ability to work independently.
8. Implement improvements to Salesforce configurations, processes, and integrations to enhance performance and user adoption.
9. Prepare detailed technical and functional documentation for configurations, customizations, and integrations. Ensure all deliverables are clearly documented.
10. Ability of handling the Sales Force Partner & ensuring the timely deliveries to the business.
11. Manage system upgrades, patches, and release cycles for Salesforce, ensuring minimal disruption to business operations.

SALES FORCE CONSULTANT: JD (Technical Role)

Full Stack Developer:
1. Design, build, and deploy customized solutions within Salesforce using React, Node.JS.
2. Support configuration, maintenance, and enhancement of the Salesforce platform aligned to user needs.
3. Collaborate with internal teams and end users to gather requirements and translate them into scalable technical solutions.
4. Maintain Salesforce best practices in development, testing, documentation, and deployment.
5. Develop applications and services using Heroku and integrate with Salesforce.
6. Ensure data integrity, security, and compliance across Salesforce modules.
7. Work closely with business stakeholders for change requests (CRs), user support, and ongoing enhancements.
8. Collaborate with implementation partners during major rollouts or architecture decisions.

SalesForce Developer + Heroku:
1. Build, configure, and enhance Salesforce Lightning components, Apex classes, and Visualforce pages.
2. Develop, deploy, and manage Heroku-based apps for real-time services and external integrations.
3. Create middleware services between Salesforce and third-party applications using Heroku Connect, REST APIs, SOAP API’s or event-driven architecture.
4. Design scalable solutions leveraging both Salesforce and Heroku environments.
5. Collaborate with cross-functional stakeholders to collect requirements and deliver business-critical enhancements.
6. Ensure performance, security, and maintainability of full-stack solutions.