JIRA Configuration for IT Issue Tracking

I'm looking for a professional who can set up a new JIRA service desk instance specifically for our IoT Connectivity Clients to log tickets and allow for issue tracking and workflows. This system will be used as an IoT ticketing system to manage clients' support requirements.

We already have licenses for the teams. And have attached examples of the workflows.

Expected hours are in the region of 40 to 60 hours total.

Key Requirements:
- Full setup of a new JIRA Service Desk with workflows
- Configuration of user access for specific teams
- Ensuring the system is tailored for IoT support ticketing
- Integration of 1 JIRA platform to another for automation.

Ideal Skills and Experience:
- Proven experience with JIRA Service Desk setup and configuration including integration via API to a different instance of Jira Service Desk
- Understanding of IoT issue tracking requirements
- Ability to configure user access based on team needs
- Excellent communication skills for requirement gathering and system walkthroughs.

Please include examples of similar projects you've completed in your bid. And an advantage would be contactable references.