Service Portfolio UX Redesign

I’m refreshing a service-based portfolio website and need a thoughtful UX overhaul focused squarely on clarity and conversion. The goal is to guide visitors smoothly from their first click through to a clear understanding of what I do and how to get in touch.

Scope
• Platform: Website (desktop and mobile responsive)
• Purpose: Service-based / portfolio site that showcases my offerings and experience
• Key element required: dedicated Process pages that visually walk prospects through each stage of my workflow

What I’m looking for
– Discovery session to audit the current site and user journeys
– Low-fidelity wireframes followed by high-fidelity prototypes (Figma, Sketch or similar)
– A streamlined information architecture with intuitive navigation, concise copy placements, and clear calls to action
– Responsive design guidance so every screen size feels native
– Handoff package: annotated mock-ups, interaction specs, style tokens, and assets ready for dev

Acceptance criteria
1. Process pages clearly articulate steps, estimated timelines, and deliverables.
2. Main conversion paths (contact / inquiry) are reachable within two clicks from any page.
3. Usability tests on at least three target-audience users yield no critical blockers.
4. Final prototypes meet WCAG 2.1 AA contrast and accessibility basics.

If you can transform complex service details into an inviting, easy-to-navigate experience, I’m ready to review your approach and recent UX work.