Customer Journey Map

Job ID: 33599326

Budget: $500 – $2,500 AUD

I am seeking a talented UX designer / Journey Mapper. Our team has a complex journey map in our heads for an evolved journey map for our customers. This is an established business that is looking to take its customer experience to the next level. We are looking for someone who can take our thoughts and turn it into an amazing visual. It will start with a 2-3 hour workshop (and other prep calls if needed) to capture all the various customer scenarios, touchpoint and pathways. From there you will then convert that into a journey map. We expect it will take 1 day total time, but if it takes 2 or 3 we are not concerned, if the quality is excellent . Ideally we are looking for someone in Australia so they can attend the workshop in person, but if not please note the workshop(s) will be in Australia eastern timezone. If this is a project that you feel would be good for you to contribute to please reach out for a discussion. We are looking for very professional high quality output and the opportunity for ongoing work is high as we have roughly 10 other projects that need visualisation as well. Thanks for your consideration. Regards Chris