AI Customer Inquiry Answering Service
Budget: $3,000 – $5,000 AUD
I'm seeking the expertise of a team that can design an AI answering service for us. The key function of this AI will be to answer customer product-related inquiries.
Here is a breakdown of the main requirements for the project:
- High Conversational Intelligence: As the system will be responding to customer inquiries, it should possess conversational intelligence, capable of understanding and delivering appropriate responses in a flow that feels natural and easily understood by customers.
- Ability to connect with Podium.com: Our business utilizes Podium.com for text message communication with customers. Thus, the AI answering system should integrate seamlessly with this service. The integration process should be smooth and have no impact on the website's current performance.
- Adherence to a Call Flow Chart: The AI should follow a specific call flow chart that we will provide. This is so it can prompt accurate and precise responses to our customers.
Ideal Skills:
The perfect match for this project would be a team with a strong background in AI, particularly in chatbot applications. Experience in integrating such systems with external platforms, like Podium.com, and understanding of customer service operations, particularly in managing product-related inquiries, will be highly regarded. All this is necessary for the aim of providing a human-like conversation experience to our customers.
Hi , We are looking for a team that can create us an AI answering service to follow a Call flow chart with the ability to text message customers though our Podium.com service as well. the AI will need to visit external websites to look up the correct vehicle Model until if finds the correct SKU (piece of glass) on our system for the customer & create them a quote in our system email them & text them a photo of the glass required. AI will also look up tracking numbers for customers as well as answer general common questions. We would require it built in 2-3 weeks, testing BETA in 2 weeks.Thank you Regards Tony Autoglass Warehouse
Here is a breakdown of the main requirements for the project:
- High Conversational Intelligence: As the system will be responding to customer inquiries, it should possess conversational intelligence, capable of understanding and delivering appropriate responses in a flow that feels natural and easily understood by customers.
- Ability to connect with Podium.com: Our business utilizes Podium.com for text message communication with customers. Thus, the AI answering system should integrate seamlessly with this service. The integration process should be smooth and have no impact on the website's current performance.
- Adherence to a Call Flow Chart: The AI should follow a specific call flow chart that we will provide. This is so it can prompt accurate and precise responses to our customers.
Ideal Skills:
The perfect match for this project would be a team with a strong background in AI, particularly in chatbot applications. Experience in integrating such systems with external platforms, like Podium.com, and understanding of customer service operations, particularly in managing product-related inquiries, will be highly regarded. All this is necessary for the aim of providing a human-like conversation experience to our customers.
Hi , We are looking for a team that can create us an AI answering service to follow a Call flow chart with the ability to text message customers though our Podium.com service as well. the AI will need to visit external websites to look up the correct vehicle Model until if finds the correct SKU (piece of glass) on our system for the customer & create them a quote in our system email them & text them a photo of the glass required. AI will also look up tracking numbers for customers as well as answer general common questions. We would require it built in 2-3 weeks, testing BETA in 2 weeks.Thank you Regards Tony Autoglass Warehouse