PDF Data Entry & Telecalling

I need reliable support on two fronts. First, I have a stream of PDF documents whose contents must be transferred accurately into my existing spreadsheets. The work is straightforward but demands great attention to detail—figures, dates, and text must match the source exactly, without formatting slips. Familiarity with Excel or Google Sheets will make the process smoother, though any tool you prefer is fine as long as the final files open cleanly on my end.

Second, I require help handling customer support calls. You will phone existing clients, respond to their routine questions, note any issues they report, and record each conversation’s outcome in the sheet I provide. Clear, friendly English and a calm telephone manner are essential, as these calls maintain our day-to-day relationship with customers.

Deliverables:
• Updated spreadsheets reflecting every PDF processed
• A call log for each customer interaction, including date, time, and short summary of the discussion

If you are comfortable switching between focused data entry work and personable customer support calls, I look forward to working together.