Home Care Agency Virtual Assistant

I run a growing home-care agency and need a reliable virtual assistant to keep our day-to-day operations running smoothly. Your core responsibilities will be threefold:

• Appointment scheduling – you’ll coordinate caregiver visits and client consultations directly in Google Calendar, keeping times, reminders and any last-minute changes perfectly up to date.

• Client record management – every interaction and service note must be logged in our shared Google Sheets database. Accuracy and an eye for detail are vital; these records guide staffing, invoicing, and compliance checks.

• Phone coverage – during agreed blocks of time you’ll answer incoming calls, route urgent issues to me or on-call staff, and return routine inquiries with professionalism and warmth. A stable internet connection and VoIP or soft-phone setup on your end is required.

I’ll provide call scripts, sheet templates, and the agency Google Workspace access. You bring excellent English, clear phone etiquette, and the discipline to keep information secure and HIPAA-conscious.


If you’re organized, tech-savvy, and genuinely enjoy helping clients, I’d love to work with you.