Data Entry & VA Support -- 2

I need a reliable assistant who can keep my information perfectly organised while also acting as the first point of contact for some of my day-to-day communications.

Your primary focus will be accurate, timely data entry—importing information exactly as provided, cleaning it when needed, and making sure every field lines up with the correct columns so I can pull reports without second-guessing numbers.

Alongside that, I’ll rely on you to take over scheduling and calendar management. This means coordinating meetings across time zones, sending reminders, and flagging any clashes before they become a problem. I use Google Workspace, so familiarity with Google Sheets, Calendar, Gmail and the usual video-call platforms will help you move quickly.

The role also includes phone support for customers. You’ll answer incoming calls during agreed hours, handle straightforward queries, log each interaction, and escalate anything you’re not authorised to resolve. A clear speaking voice, good call-etiquette, and concise note-taking are essential here.

Deliverables I expect:
• Clean, fully updated datasets ready for analysis
• A conflict-free, up-to-date calendar with reminder notifications sent on time
• Call logs that capture the date, caller details, issue description, resolution status, and any follow-up required

If you’re detail-oriented, communicate quickly, and enjoy keeping operations running smoothly, let’s get started.