Customer Data & Inquiry Assistant
Budget: $250 – $750 USD
I need dependable help keeping our customer information accurate and our inbox clear. You’ll work inside a shared Google Sheet to enter new customer details, update existing records, and ensure every field stays consistent with our formatting rules. When questions arrive by email—typically product availability, order status, or simple “how-to” issues—you’ll reply with our prepared templates or flag unusual cases for me to review.
Key deliverables
• Daily data entry or updates in the spreadsheet
• Timely, template-based responses to incoming customer inquiries
• A short end-of-day note listing records added, issues flagged, and any customer follow-ups still pending
Accuracy, clear written English, and comfort with spreadsheets and webmail are essential. If you’re available for a quick Slack check-in at the start of each shift, we can keep everything running smoothly.
Key deliverables
• Daily data entry or updates in the spreadsheet
• Timely, template-based responses to incoming customer inquiries
• A short end-of-day note listing records added, issues flagged, and any customer follow-ups still pending
Accuracy, clear written English, and comfort with spreadsheets and webmail are essential. If you’re available for a quick Slack check-in at the start of each shift, we can keep everything running smoothly.
Related categories:
Data Processing
Data Entry
Excel
Virtual Assistant
Customer Service
Email Handling
Google Sheets
Data Management