NPA Debt Collection CRM Development
Budget: ₹37,500 – ₹75,000 INR
I need a full-stack CRM built specifically for NPA debt collection. The platform must support multi-role, role-based access (admin, supervisor, agent, client) and connect seamlessly with a payment gateway—this is the single most critical feature because borrowers should be able to clear dues in-app without leaving the ecosystem.
Client Servicing App
The companion mobile / web app has to ship with:
• Real-time notifications for payment reminders and status updates
• Secure document upload & download so borrowers can share KYC or settlement letters
• In-app messaging with our support team for quick clarifications
• The same payment gateway integration used in the core CRM
• Automated SMS / Email reminders tied to workflow events
Core CRM & Dashboards
• Agent dashboard displaying assigned accounts, follow-up scheduler, promise-to-pay tracking, and location tagging.
• Client (lender) dashboard for portfolio health, recovery metrics, and downloadable reports.
• Admin console to create roles, set granular permissions, and audit user activity.
• Credit-bureau report upload module (CIBIL, Experian, etc.) mapped to each borrower profile.
• Comprehensive analytics: ageing, bucket movement, and promise fulfilment rates.
Tech & Compliance
I’m open to your recommended stack—just demonstrate experience with financial Loan Management System builds, PCI-DSS compliant payment flows, and strong data encryption at rest and in transit.
What to include in your bid
Send a detailed project proposal outlining: architecture, third-party services you’ll use, phased timeline with milestones, and examples of past LMS or high-compliance financial projects. Highlight any ready-made modules you can plug in to accelerate delivery.
Acceptance will be based on the clarity and depth of your proposal as well as a proven track record in financial CRM/LMS development.
Only if u have develped any loan products/CRM in past then only bid, else dont waste your time.
Only Indians apply, since they are aware of local laws and functioning of fintech market
Client Servicing App
The companion mobile / web app has to ship with:
• Real-time notifications for payment reminders and status updates
• Secure document upload & download so borrowers can share KYC or settlement letters
• In-app messaging with our support team for quick clarifications
• The same payment gateway integration used in the core CRM
• Automated SMS / Email reminders tied to workflow events
Core CRM & Dashboards
• Agent dashboard displaying assigned accounts, follow-up scheduler, promise-to-pay tracking, and location tagging.
• Client (lender) dashboard for portfolio health, recovery metrics, and downloadable reports.
• Admin console to create roles, set granular permissions, and audit user activity.
• Credit-bureau report upload module (CIBIL, Experian, etc.) mapped to each borrower profile.
• Comprehensive analytics: ageing, bucket movement, and promise fulfilment rates.
Tech & Compliance
I’m open to your recommended stack—just demonstrate experience with financial Loan Management System builds, PCI-DSS compliant payment flows, and strong data encryption at rest and in transit.
What to include in your bid
Send a detailed project proposal outlining: architecture, third-party services you’ll use, phased timeline with milestones, and examples of past LMS or high-compliance financial projects. Highlight any ready-made modules you can plug in to accelerate delivery.
Acceptance will be based on the clarity and depth of your proposal as well as a proven track record in financial CRM/LMS development.
Only if u have develped any loan products/CRM in past then only bid, else dont waste your time.
Only Indians apply, since they are aware of local laws and functioning of fintech market