Delivery & Courier Management System
Budget: £3,000 – £5,000 GBP
Project Brief – Delivery & Courier Management System
Company: Spartan Tracker
Industry: Vehicle Tracking & Fleet Management
Project Overview
Spartan Tracker is expanding its services and intends to develop a complete Delivery & Courier Management System to offer delivery and on-demand services.
We are looking for a development team to build a scalable, secure, and modern platform that includes web and mobile applications.
The system must support real-time operations, financial management, and seamless interaction between administrators, couriers, and customers.
Core System Requirements
1. Admin Dashboard (Web-Based)
The admin panel must allow full operational control, including:
User management (customers & couriers)
Courier approval & document verification
Delivery management (assign, track, cancel, reschedule)
Real-time tracking of active deliveries (GPS integration)
Delivery history and reporting
Area/zone management
Pricing configuration (per km, per weight, per zone, etc.)
Promo codes and discounts
Support ticket management
Analytics dashboard (KPIs, performance metrics)
2. Financial System
The system must include:
Delivery fee calculation logic
Commission management
Courier earnings dashboard
Automatic earnings calculation
Withdrawal request system for couriers
Invoice generation
Customer billing history
Multiple payment methods (card, wallet, cash on delivery)
Integration with payment gateways
Financial reports (daily, weekly, monthly)
Tax configuration support
3. Website – Delivery Cost Calculator & Booking
Customers must be able to:
Calculate delivery cost before booking
Enter pickup & drop-off location (Google Maps integration)
Select delivery type (standard, express, scheduled)
View estimated delivery time
Book delivery online
Make payment online
Receive booking confirmation
Track delivery in real-time
4. Courier Mobile App (iOS & Android)
The courier app must include:
Secure login
Online/Offline (Available/Unavailable toggle)
Push notification alerts for new delivery requests
Accept/Reject delivery
Navigation integration (Google Maps/Waze)
Delivery status updates (Arrived, Picked Up, Delivered)
Earnings dashboard
Delivery history
Rating system
Identity verification
Performance statistics
5. Customer Notifications
The system must provide:
Push notifications (App)
SMS notifications (optional)
Email notifications
Status updates (Accepted, Picked Up, Delivered)
Real-time tracking link
Additional Recommended Features
To make the platform competitive and scalable, we recommend including:
6. Customer Mobile App (Highly Recommended)
Easy booking interface
Saved addresses
Order history
Real-time tracking
In-app chat with courier
Ratings & reviews
Wallet system
7. Live Tracking & Fleet Integration
Since Spartan Tracker already works with vehicle tracking:
Integration with existing GPS tracking system
Fleet management integration
Route optimization
Geofencing alerts
Vehicle performance monitoring
This can become a major competitive advantage.
8. Smart Dispatch System
Automatic courier assignment based on:
Location proximity
Availability
Performance rating
Vehicle type
Manual override by admin
9. Multi-Branch / Multi-City Support
Support multiple cities
Support multiple operational branches
Independent pricing per city/zone
10. Security & Technical Requirements
Scalable cloud infrastructure
API-based architecture
Secure authentication (JWT / OAuth)
Data encryption
GDPR-compliant (if applicable)
Admin activity logs
Backup system
11. Performance & Scalability
The system should support:
High number of concurrent users
Real-time updates
Microservices architecture (preferred)
Clean UI/UX design
Deliverables Expected from Development Team
Web Admin Panel
Customer Website
Courier App (Android & iOS)
Customer App (optional but preferred)
Backend API
Database architecture
Deployment & DevOps setup
Documentation
Post-launch support
Proposal Requirements
Interested development teams should provide:
Estimated timeline
Technology stack
Budget estimate
Similar projects completed
Team structure
Maintenance proposal
Company: Spartan Tracker
Industry: Vehicle Tracking & Fleet Management
Project Overview
Spartan Tracker is expanding its services and intends to develop a complete Delivery & Courier Management System to offer delivery and on-demand services.
We are looking for a development team to build a scalable, secure, and modern platform that includes web and mobile applications.
The system must support real-time operations, financial management, and seamless interaction between administrators, couriers, and customers.
Core System Requirements
1. Admin Dashboard (Web-Based)
The admin panel must allow full operational control, including:
User management (customers & couriers)
Courier approval & document verification
Delivery management (assign, track, cancel, reschedule)
Real-time tracking of active deliveries (GPS integration)
Delivery history and reporting
Area/zone management
Pricing configuration (per km, per weight, per zone, etc.)
Promo codes and discounts
Support ticket management
Analytics dashboard (KPIs, performance metrics)
2. Financial System
The system must include:
Delivery fee calculation logic
Commission management
Courier earnings dashboard
Automatic earnings calculation
Withdrawal request system for couriers
Invoice generation
Customer billing history
Multiple payment methods (card, wallet, cash on delivery)
Integration with payment gateways
Financial reports (daily, weekly, monthly)
Tax configuration support
3. Website – Delivery Cost Calculator & Booking
Customers must be able to:
Calculate delivery cost before booking
Enter pickup & drop-off location (Google Maps integration)
Select delivery type (standard, express, scheduled)
View estimated delivery time
Book delivery online
Make payment online
Receive booking confirmation
Track delivery in real-time
4. Courier Mobile App (iOS & Android)
The courier app must include:
Secure login
Online/Offline (Available/Unavailable toggle)
Push notification alerts for new delivery requests
Accept/Reject delivery
Navigation integration (Google Maps/Waze)
Delivery status updates (Arrived, Picked Up, Delivered)
Earnings dashboard
Delivery history
Rating system
Identity verification
Performance statistics
5. Customer Notifications
The system must provide:
Push notifications (App)
SMS notifications (optional)
Email notifications
Status updates (Accepted, Picked Up, Delivered)
Real-time tracking link
Additional Recommended Features
To make the platform competitive and scalable, we recommend including:
6. Customer Mobile App (Highly Recommended)
Easy booking interface
Saved addresses
Order history
Real-time tracking
In-app chat with courier
Ratings & reviews
Wallet system
7. Live Tracking & Fleet Integration
Since Spartan Tracker already works with vehicle tracking:
Integration with existing GPS tracking system
Fleet management integration
Route optimization
Geofencing alerts
Vehicle performance monitoring
This can become a major competitive advantage.
8. Smart Dispatch System
Automatic courier assignment based on:
Location proximity
Availability
Performance rating
Vehicle type
Manual override by admin
9. Multi-Branch / Multi-City Support
Support multiple cities
Support multiple operational branches
Independent pricing per city/zone
10. Security & Technical Requirements
Scalable cloud infrastructure
API-based architecture
Secure authentication (JWT / OAuth)
Data encryption
GDPR-compliant (if applicable)
Admin activity logs
Backup system
11. Performance & Scalability
The system should support:
High number of concurrent users
Real-time updates
Microservices architecture (preferred)
Clean UI/UX design
Deliverables Expected from Development Team
Web Admin Panel
Customer Website
Courier App (Android & iOS)
Customer App (optional but preferred)
Backend API
Database architecture
Deployment & DevOps setup
Documentation
Post-launch support
Proposal Requirements
Interested development teams should provide:
Estimated timeline
Technology stack
Budget estimate
Similar projects completed
Team structure
Maintenance proposal