Fix Grandstream Inbound Calls
Budget: $30 – $250 AUD
I have a Grandstream UCM6300A that is happily sending outbound calls, yet any inbound call never reaches the phones—there’s no ring at all.
Here’s what I already know
• The SIP trunk shows as “registered.”
• Inbound routes are set up and look correct.
Despite that, calls still fail to ring, so I’m clearly missing a detail somewhere (DID pattern, NAT, firewall or similar). I need someone who understands Grandstream UCM-series quirks to:
1. Remotely inspect the PBX configuration (trunk, inbound routes, extensions, firewall / NAT).
2. Pinpoint and resolve whatever is blocking the ring.
3. Provide a short summary of the fix so I can repeat it if needed.
Screen-sharing or a quick SSH/HTTP session is fine; I’ll supply access. Once your tweaks let the phones ring on incoming calls, the job is done.
Here’s what I already know
• The SIP trunk shows as “registered.”
• Inbound routes are set up and look correct.
Despite that, calls still fail to ring, so I’m clearly missing a detail somewhere (DID pattern, NAT, firewall or similar). I need someone who understands Grandstream UCM-series quirks to:
1. Remotely inspect the PBX configuration (trunk, inbound routes, extensions, firewall / NAT).
2. Pinpoint and resolve whatever is blocking the ring.
3. Provide a short summary of the fix so I can repeat it if needed.
Screen-sharing or a quick SSH/HTTP session is fine; I’ll supply access. Once your tweaks let the phones ring on incoming calls, the job is done.
Related categories:
System Admin
Linux
Asterisk PBX
VoIP
Telecommunications Engineering
Network Security
SIP
Firewall