VIP Account Manager (Finnish speaking) - I Gaming

Do you have extensive experience in I-Gaming/ Gaming/ Lottery/ Betting Industry as a Customer Service or Account Manager?

We would like to hear from you:)



The aim is to ensure the best possible experience for High Value customers amongst our Finnish brands. The position will suit an outgoing individual who will always put the customer first and proactively look for retention opportunities, all while ensuring we are going above and beyond from a Safer Gambling and regulatory perspective.
We are seeking to expand the team with the addition of a VIP ACCOUNT MANAGER
The successful candidate will be tasked with handling their most important customers while joining a great team atmosphere that delivers players the care and attention required to give the best service in the industry.
Responsibilities:

Build trust and strong relationships with VIP customers.
Handle customers' day to day queries, including out of hours when necessary, to provide the best possible service.
Monitor VIP customer behaviors, interests, and ensure that customer expectations are met.
Maintain regular contact with customers through a variety of channels (phone email, messengers).
Engage with VIP customers and at times other players including the chat room on-site, email,
Skills/Qualifications required:
Friendly and positive communicator
Advanced-Fluent Finnish language, both written and spoken
We offer:

Full-time position in the office or Remote with a flexible schedule.
Individual training.
A unique working environment in a friendly team,
The opportunity of career growth.
Attractive salary package.
Do not miss your chance! We look forward to welcoming you to our team!
Do not miss your chance!
We look forward to welcoming you to our team!