Figma Microloan Wireframes & Flows

Job ID: 40207984

Budget: £250 – £750 GBP

I already have a handful of starter frames in Figma, but I now need a fully-fleshed, high-fidelity prototype that maps every nook and cranny of a micro-loan product—customer-facing and back-office alike. The final file must walk a user (and an auditor) forward and backward through every possible path: sign-up, eligibility check, document upload, loan application, status tracking, repayment management, and the inevitable “what-if” exception states.

Customer support is integral, so please weave in real-time live chat, email escalation, and an in-app Help Center/FAQ across both mobile and web breakpoints. Each support touch-point should feel native to the flow rather than bolted on.

Because this product will ultimately sit under FCA scrutiny, I’m only interested in designers who can point to at least one FCA-approved app already in the market. Regulatory guardrails—disclosure screens, KYC checkpoints, audit trails—must be considered from the first frame, not retro-patched at the end.

Deliverables
• A single, organised Figma project containing:
 – Customer app screens, components, and variants for all states
 – Back-office dashboards and approval queues
 – Click-through prototype links that demonstrate every happy-path and edge-case flow
• Annotations for FCA compliance touch-points and any design tokens or system guidelines you introduce
• Handoff readiness: named layers, auto-layout usage, and component libraries so engineering can drop straight in

Acceptance criteria
1. Every feature listed above is represented in an interactive prototype without dead ends.
2. All screens load cleanly in Figma with no missing fonts, images, or plug-in dependencies.
3. You supply a brief walkthrough video or live call to confirm no flow gaps.

If you have the right regulatory pedigree and an eye for crisp micro-interactions, I’d love to see a relevant sample or two alongside your proposal.

***MUST HAVE PROVABLE UK FINIANCIAL SERVICES EXPERIENCE***