FastAPI Ticketing System Development

Job ID: 39665553

Budget: ₹1,500 – ₹12,500 INR

I need a complete REST API for a ticketing system, similar to osTicket, built with Python FastAPI and Postgres DB.

Key Requirements:
- Ticket creation and assignment
- User role management
- Reporting and analytics
- Full authentication and authorization
- Roles: End users/customers, Support agents, Admin/IT staff

Ideal Skills and Experience:
- Strong experience with Python FastAPI
- Proficient in Postgres DB
- Experience building secure REST APIs
- Familiarity with ticketing systems and their functionalities

Please provide similar application work in your portfolio.