Social Media Chat Responder
Budget: $2 – $8 USD
I need someone who can take over the task of membalas chat that comes into my Facebook and Instagram pages. The job is straightforward: monitor the inbox, respond promptly with a friendly, accurate tone, and flag any messages that require my personal attention.
You will be working directly inside the native Facebook and Instagram messaging tools (no third-party dashboards for now). A quick, conversational Indonesian style is essential because most of the audience is local. I’ll provide a short FAQ and brand voice guide so you can start answering common questions right away.
Deliverables:
• Real-time or near-real-time replies during the agreed-upon hours
• A simple end-of-day recap of any conversations that still need follow-up or escalation
If you have prior experience handling social-media customer service chats, let me know—especially if you’ve done it in Indonesian.
You will be working directly inside the native Facebook and Instagram messaging tools (no third-party dashboards for now). A quick, conversational Indonesian style is essential because most of the audience is local. I’ll provide a short FAQ and brand voice guide so you can start answering common questions right away.
Deliverables:
• Real-time or near-real-time replies during the agreed-upon hours
• A simple end-of-day recap of any conversations that still need follow-up or escalation
If you have prior experience handling social-media customer service chats, let me know—especially if you’ve done it in Indonesian.
Related categories:
Facebook Marketing
Virtual Assistant
Voice Talent
Indonesian Translator
Customer Service
Chatbot