IPTV Customer Support & EPG Management

Job ID: 39143958

Budget: $2 – $8 USD

I'm seeking a professional to handle various tasks related to my IPTV service. The ideal candidate should have experience with Iservices and applications, strong customer support and communication skills, familiarity with M3U playlists, Xtream Codes, and EPG management, as well as basic troubleshooting skills for common IPTV issues. Knowledge of payment platforms such as PayPal and Stripe is also necessary, along with social media management skills for marketing purposes.

Specific Tasks:
- Providing customer support: Answering queries, troubleshooting issues, managing customer accounts and subscriptions, processing payments and refunds
- Handling EPG management
- Managing social media accounts: Primarily Facebook and Instagram

Skills & Experience:
- Proven experience in customer support, preferably in the IPTV industry
- Familiarity with M3U playlists, Xtream Codes, and EPG management
- Basic troubleshooting skills for common IPTV issues
- Knowledge of payment platforms (PayPal, Stripe, etc.)
- Social media management skills, particularly on Facebook and Instagram
- Excellent communication skills
- Ability to work independently and manage time effectively.