US Associates

US Associates

I am looking for a freelancer who can provide customer support assistance for my business. The ideal candidate should have experience in customer service and be able to handle inquiries and resolve issues efficiently.

Specific Tasks:
- Responding to customer inquiries and providing support via email or chat
- Resolving customer complaints or issues in a timely manner
- Assisting with order processing and tracking

Social Media Management:
- I am specifically looking for someone who can manage my Facebook page. The candidate should have experience in creating engaging content, scheduling posts, and responding to comments and messages.

Time Commitment:
- I anticipate needing assistance for less than 10 hours per week. The candidate should be available during regular business hours and be able to respond to customer inquiries in a timely manner.

Skills and Experience:
- Strong customer service skills and experience in resolving customer complaints
- Excellent communication skills, both written and verbal
- Proficiency in using social media platforms, especially Facebook
- Attention to detail and ability to multitask
- Ability to work independently and meet deadlines

If you have the required skills and experience, please submit your proposal along with relevant examples of your work.