E-commerce Email & Excel Specialist Needed
Budget: ₹400 – ₹750 INR
I require a reliable freelancer to assist with email handling and Excel tasks for my e-commerce platform.
Key Responsibilities:
- Respond to customer inquiries: Timely and professional responses are essential.
- Manage order confirmations: Ensure accuracy and efficiency in confirming orders.
- Handle returns and refunds: Maintain a customer-centric approach in dealing with these requests.
Email Load:
- I receive between 10-50 emails on a daily basis, and it's crucial that these are attended to promptly and effectively.
Excel Tasks:
- Creating Reports: Assist in the creation of reports based on various data points.
- Analyzing Sales Data: Help in understanding our sales trends and patterns through data analysis.
Ideal Freelancer:
- Experience in e-commerce customer service is highly desirable.
- Proficiency in Excel and data analysis.
- Excellent communication skills.
- Attention to detail and accuracy is a must.
Key Responsibilities:
- Respond to customer inquiries: Timely and professional responses are essential.
- Manage order confirmations: Ensure accuracy and efficiency in confirming orders.
- Handle returns and refunds: Maintain a customer-centric approach in dealing with these requests.
Email Load:
- I receive between 10-50 emails on a daily basis, and it's crucial that these are attended to promptly and effectively.
Excel Tasks:
- Creating Reports: Assist in the creation of reports based on various data points.
- Analyzing Sales Data: Help in understanding our sales trends and patterns through data analysis.
Ideal Freelancer:
- Experience in e-commerce customer service is highly desirable.
- Proficiency in Excel and data analysis.
- Excellent communication skills.
- Attention to detail and accuracy is a must.