E-commerce Email and Excel Assistant
Budget: ₹12,500 – ₹37,500 INR
As a new player in the e-commerce sphere, I am seeking a virtual assistant to help me manage emails and data in Excel. The tasks are as follows:
- Email Handling: You'll be responsible for replying to customer inquiries, managing email subscriptions, and filtering spam emails. The volume of emails is expected to be in the range of 50-100 emails daily. It's crucial that you maintain a professional and friendly tone in all communications with our customers.
- Excel Work: I need a freelancer who is proficient in Excel to handle tasks such as creating and updating formulas, conducting calculations and handling data analysis and reporting. The ability to present data in a clear and concise manner will be highly valuable.
Ideal skills and experience for this job include:
- Proven experience in customer service, with a particular focus on e-commerce
- Strong proficiency in Excel, with a history of data analysis and reporting
- Excellent written communication skills, with a friendly and professional tone
- Ability to manage a moderate volume of emails efficiently and effectively
- Familiarity with e-commerce business models and customer expectations
- Email Handling: You'll be responsible for replying to customer inquiries, managing email subscriptions, and filtering spam emails. The volume of emails is expected to be in the range of 50-100 emails daily. It's crucial that you maintain a professional and friendly tone in all communications with our customers.
- Excel Work: I need a freelancer who is proficient in Excel to handle tasks such as creating and updating formulas, conducting calculations and handling data analysis and reporting. The ability to present data in a clear and concise manner will be highly valuable.
Ideal skills and experience for this job include:
- Proven experience in customer service, with a particular focus on e-commerce
- Strong proficiency in Excel, with a history of data analysis and reporting
- Excellent written communication skills, with a friendly and professional tone
- Ability to manage a moderate volume of emails efficiently and effectively
- Familiarity with e-commerce business models and customer expectations