Virtual Assistant + Technical Background - PST 8-5 Mon-Fri
Budget: $2 – $8 USD
About Us:
We are a growing web development company specializing in e-commerce platforms, custom web solutions, and digital experiences. As we continue to expand, we're seeking a dedicated Technical Secretary to join our team. This position goes beyond just answering calls and emails—it's designed for someone who can assist with technical tasks and support our web development efforts.
Job Description:
We are hiring a full assistant who not only excels at handling chats, calls, and repetitive tasks but also has a solid technical background. The ideal candidate will have experience working with Shopify, basic HTML skills, and the ability to support our development team in managing website content and minor coding tasks. Additionally, the candidate should have a working knowledge of Excel for data management and analysis. You'll play a crucial role in helping streamline our day-to-day operations, answering repetitive inquiries, and assisting with technical tasks to allow our developers to focus on larger projects.
Responsibilities:
Answer and manage chats, phone calls, and emails, ensuring timely and professional responses
Join meetings to assist the team by addressing repetitive questions and providing technical support
Assist with Shopify website updates, including product listings, content management, and theme adjustments
Perform basic HTML updates and troubleshooting on Shopify and WordPress platforms
Provide administrative support, including scheduling meetings and managing communications
Handle repetitive and routine tasks to ensure efficient workflow
Collaborate with the development team on light technical tasks and minor website fixes
Use Excel for data entry, analysis, and management as needed
Be available by call or chat during PST business hours to respond to emails, chats, and calls
Requirements:
Strong organizational and communication skills (both written and verbal)
Basic experience with Shopify development (including product updates and theme adjustments)
Basic knowledge of HTML for web content management and troubleshooting
Working knowledge of Excel for data management and analysis
Proven ability to handle repetitive tasks with precision and efficiency
Ability to answer phone calls, chats, and emails promptly and professionally
Experience with Shopify and WordPress platforms
Ability to multitask and manage priorities effectively
Availability during PST business hours to respond to emails, chats, and calls
Preferred Qualifications:
Entry-level Shopify development experience, including minor coding and theme customizations
Familiarity with Shopify Liquid, HTML, CSS, and WordPress
Previous experience in an administrative or technical support role
Familiarity with project management tools like Trello, Asana, or Slack
Basic coding or development experience is a plus
Experience with advanced Excel functions (such as pivot tables, VLOOKUP, etc.) is a plus
Benefits:
Competitive salary based on experience
Opportunities for growth and a raise every six months
Hands-on experience with Shopify and web development tasks
One-of-a-kind opportunity to work with professionals in the engineering industry
Flexible working hours (if applicable)
We are a growing web development company specializing in e-commerce platforms, custom web solutions, and digital experiences. As we continue to expand, we're seeking a dedicated Technical Secretary to join our team. This position goes beyond just answering calls and emails—it's designed for someone who can assist with technical tasks and support our web development efforts.
Job Description:
We are hiring a full assistant who not only excels at handling chats, calls, and repetitive tasks but also has a solid technical background. The ideal candidate will have experience working with Shopify, basic HTML skills, and the ability to support our development team in managing website content and minor coding tasks. Additionally, the candidate should have a working knowledge of Excel for data management and analysis. You'll play a crucial role in helping streamline our day-to-day operations, answering repetitive inquiries, and assisting with technical tasks to allow our developers to focus on larger projects.
Responsibilities:
Answer and manage chats, phone calls, and emails, ensuring timely and professional responses
Join meetings to assist the team by addressing repetitive questions and providing technical support
Assist with Shopify website updates, including product listings, content management, and theme adjustments
Perform basic HTML updates and troubleshooting on Shopify and WordPress platforms
Provide administrative support, including scheduling meetings and managing communications
Handle repetitive and routine tasks to ensure efficient workflow
Collaborate with the development team on light technical tasks and minor website fixes
Use Excel for data entry, analysis, and management as needed
Be available by call or chat during PST business hours to respond to emails, chats, and calls
Requirements:
Strong organizational and communication skills (both written and verbal)
Basic experience with Shopify development (including product updates and theme adjustments)
Basic knowledge of HTML for web content management and troubleshooting
Working knowledge of Excel for data management and analysis
Proven ability to handle repetitive tasks with precision and efficiency
Ability to answer phone calls, chats, and emails promptly and professionally
Experience with Shopify and WordPress platforms
Ability to multitask and manage priorities effectively
Availability during PST business hours to respond to emails, chats, and calls
Preferred Qualifications:
Entry-level Shopify development experience, including minor coding and theme customizations
Familiarity with Shopify Liquid, HTML, CSS, and WordPress
Previous experience in an administrative or technical support role
Familiarity with project management tools like Trello, Asana, or Slack
Basic coding or development experience is a plus
Experience with advanced Excel functions (such as pivot tables, VLOOKUP, etc.) is a plus
Benefits:
Competitive salary based on experience
Opportunities for growth and a raise every six months
Hands-on experience with Shopify and web development tasks
One-of-a-kind opportunity to work with professionals in the engineering industry
Flexible working hours (if applicable)