Power BI Dashboard Creation for Call Center operations

I need assistance in creating a Power BI dashboard focused on monitoring live call center performance. The dashboard will primarily pull data from Excel spreadsheets.

Key Requirements:
- Visualize Average Handling Time (AHT) as a primary KPI
- Include metrics for reporting call center performance
- Highlight top 3 incidents

Ideal Skills and Experience:
- Proficiency in Power BI
- Experience with call center data and KPIs
- Strong Excel skills for data integration
- Dashboard design expertise for real-time monitoring

Looking for a clear, user-friendly dashboard to enhance our operational visibility.